Returns and Sizes
We want to give you our customers the best experience with our UGG boots that you can get. Thats why we have given the instructions on shoe size as you see below on every page describing an UGG boot.
If you follow these instructions carefully it works correctly every time.
That is why there will be a 30% handling fee for returns if you have given us the wrong sizes.
We stand behind the quality of our product. Our UGG boots are Australian craftsman made from the finest sheepskin. Please contact us if you have any problem with the quality or construction of your UGG boots.
We will do our very best to give you satisfaction.
READ THIS CAREFULLY!
To work out your size,
measure your most comfortable shoe - not your foot
- in centimetres or inches and order the nearest size.
What we need is the measurement of the outside length
of your most comfortable shoe.
Remember that sheepskin is natural product that will adapt to your feet even if it is a little tight to begin with.
Please read our returns policy here